With Covid-19, Australia Post may experience delays. We strongly recommend you to place your order asap and to let us know what is your importance date. Actual delivery time will depend on your custom policy for each country. We will advise when we send your order and you can check with Australia Post updates.
WE OFFER FREE STANDARD SHIPPING AUSTRALIA WIDE
1. Standard shipping with tracking number (5-7 working days). You might have to pick up at your post office if no one presents when delivery.
2. For express shipping (3-5 working days), your phone number is mandatory.
SHIPPING TO OVERSEAS ADRESSES
1. Standard shipping with tracking number: (15-25 working days). You might have to pick up or reschedule at your post office if no one presents when delivery.
2. Express shipping (extra fees depending of your area): 7-9 working days (please provide your phone number).
Please be aware that we will work on your order as soon as we receive full payment. We want you to be satisfied with your purchase. Nevertheless, please keep in mind that it takes us 3 to 5 working days to make it. By purchasing our products, it means that you have read and agree to our shipping terms and policy.
The estimated delivery date is based on your purchase date of course, and on different factors that we do not control. It's our hope that your item gets where it's going as soon as possible, but given the factors involved, this is only an estimate. It is not the guaranteed unless you select "Express Shipping".
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
When an order is returned due to non-collection a $10 processing fee will be incurred (this is charged to us by Australia Post) in addition to shipping charges to resend the parcel back to you. Refunds are not available on returned mail due to non-collection. This includes returned mail within and outside Australia.